OraQuick® In-Home HIV Test from OraSure Technologies

Customer Service 1-866-436-6527

Privacy Policy

Protecting your privacy is important to us. To assure you of OraSure Technologies’ commitment to protecting your privacy, the following statement discloses the information gathering and dissemination practices for www.oraquick.com and other sites on the World Wide Web owned and operated by OraSure Technologies, Inc.

All information acquired through orders are kept confidential and will not be disclosed to third parties except as may be required by law. If you communicate with OraSure Technologies via e-mail, your e-mail address and any information you provide voluntarily will be collected and retained as part of your customer record.

By using our web site, you signify that you agree with the terms of our current Privacy Policy as posted in this area of the web site. If you do not agree with any term in this Policy, please do not provide any Personal Information (defined below) on this web site.

If you choose not to provide Personal Information on this web site, you may not be able to do certain things, like access particular areas of the site, send us e-mails or purchase product.

Personal Information

As used in this Privacy Policy, 'Personal Information' means personally identifiable information such as your name, street address, telephone number, credit card information, screen name and email address. The web site you entered may collect some or all of these types of Personal Information. Please be assured that OraSure Technologies will not collect any Personal Information from your visits to our web site unless you provide this information voluntarily.

When you provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy, which includes your right to limit our use of the Personal Information as described in this Policy.

When you supply Personal Information at this web site, we will use it for the express purpose for which it was collected (e.g., purchase of product).

Third Parties

At times we may retain third parties to process or analyze data we collect on our web sites, including Personal Information. In addition, if you order a product or service from us, we may share Personal Information with suppliers and other third parties to allow delivery of such product or service. These suppliers and other third parties are not authorized by us to use your Personal Information in any other way.


OraSure Technologies has technological and operational security functions in place to protect personally identifiable information from loss, misuses, alteration or destruction. Only authorized employees have access to the data you provide and that access is limited by need.

Non-Personal Information

Non-personal information is collected to track the total number of guests visiting OraSure Technologies’ sites and to guide efforts to improve these sites. The non-personal information includes the browser type and operating system being used by visitors; areas of the sites visited; date and time of access; host or service-provider information, and identification of the referring site. This information is used exclusively for internal purposes and is not disclosed to any third parties.


Some of OraSure Technologies’ sites do use "cookies" - one or more small text files saved on your computer’s hard drive and stored in memory while your browser is running. OraSure Technologies assigns a random number to each visitor and stores this number as a cookie on your computer. This allows us to monitor your activity throughout the sites and correlate usage patterns. A cookie in no way gives us access to your computer or any information about you, other than the information you choose to share with us.

Other Sites

This site contains links to other sites. OraSure Technologies is not responsible for the privacy practices or the content of such web sites. This site provides you with the opportunity to opt-out of receiving communication from OraSure Technologies at the point where information about you is requested.


Please use the following e-mail if you have any changes to the information you have supplied OraSure Technologies, if you would like to be removed from our database, if you have any comments or questions about this Privacy Policy or to report any violations of the Privacy Policy: OTIwebmaster@orasure.com.

This Privacy Policy may be updated or modified at any time without notice, so you are urged to revisit this Policy periodically.